Customers are more eco-conscious than ever. So how does refilling help?
What are the benefits?
- It’s better value for money. Buying in bulk and cutting out packaging means our premium olive oil is often less expensive than bland supermarket oils.
- Refilling attracts new and repeat customers. We’re a small brand that makes excellent olive oil. Customers return to refill because they know a good thing when they find it. Don’t just take our word for it, see our testimonials.
- Believe it or not, customers love the experience of refilling their own olive oil. It adds a hands-on, tangible element to the shopping process and makes them feel more connected to the food they consume. Hence the repeat customers…
How does it work?
- Customers can bring their own bottle or purchase one in-store.
- If using their own bottle, you can weigh it beforehand or set fixed prices per size (e.g. 500ml, 1L).
- The customer fills their bottle, as much or as little as they want.
- You weigh it on the scale and calculate the price.
- The customer says, “Oh, that’s cheap.”
You can always prefill some bottles too. Or buy some of ours!
What does it look like?
We are privileged to work with over 150 stores and restaurants across the UK and each one has their own way of refilling that fits them so you can tailor it to what suits you best. We offer free promo material to suit your dispensing method. If you’re unsure of anything Will is always on hand to answer any questions.
Cafés, hotels and restaurants
Get a delicious and great value olive oil and show off your eco credentials. We have garlic and chilli too!
Traditional wholefood shops
No room for refill? We’ve got bottles of the most sustainable made oil in Europe!
Farm shops
Customers love filling their oil from our attractive stainless steel Fusti’s.
Zero Waste Stores
A closed loop no brainer for repeat orders and happy customers.
zoi closed loop system
The Zoi closed loop system is simple to use and we can adapt it for your store and your needs
A little more detail on how it all works:
1. Ordering
We have oil for everyone
Our oil is legal to sell on tap as it’s labelled as an infusion. If you’re not selling it on tap then you can order regular extra virgin olive oil too. The only difference is the label.
2. Delivery
We despatch regularly throughout the week from our depot in Wales
We despatch regularly throughout the week from our depot in Wales. We also sell through:
London – Fine Food Forager
Scotland – Greencity
3. Returns
All our tubs come with a return label enclosed
We use Evri to return with (at the moment). Pop your empty back into the box it came with then leave it at your local Evri drop off: Find it HERE
No where convenient to drop off? We can arrange a royal mail return instead!
4. Refilling
We clean and sanitise the tubs we use in house.
Once they are dry we fill them up again
Some of our tubs have been in circulation for years! Our oil is sent over in 1000L vats, these are also cleaned and reused!
How to dispense?
1. With a free tap
2. Steel Fusti
Fustis are designed help to keep oil fresh for longer.